Your data, your rights

jl35 Privacy Policy – How We Protect Your Data

Last updated: January 2025

At jl35, we take the privacy of our Filipino members seriously. This Privacy Policy explains exactly what personal information jl35 collects when you use the platform, how that information is used, who it may be shared with, how it is protected, and what rights you have over your own data.

This policy applies to all jl35 members and visitors regardless of how they access the platform—whether via desktop browser or mobile device. Reading it fully before you register is the best way to understand what you are agreeing to when you create a jl35 account.

If anything here is unclear, contact jl35 support at support@jl35.best before proceeding. We would rather you ask than make assumptions about how your data is handled.

Philippine Data Privacy Act: jl35 recognises its obligations under Republic Act No. 10173, the Data Privacy Act of 2012, and the implementing rules issued by the National Privacy Commission. Filipino members have specific rights under that law, which are set out in Section 8 of this policy.

On this page

Key principles

How jl35 Approaches Privacy

These six principles shape every data-related decision jl35 makes. They are not just aspirational—they are built into how the platform actually operates.

Collect only what we need

jl35 collects personal information strictly limited to what is necessary for operating the platform, verifying accounts, processing payments in PHP, and meeting legal obligations. We do not collect data for its own sake.

Protect what we hold

Member data stored by jl35 is protected using industry-standard security measures. Access to personal data is restricted to jl35 personnel and authorised service providers who need it for legitimate platform functions.

Respect your rights

Filipino members have clear rights over their personal data under the Data Privacy Act of 2012. jl35 honours those rights and has a straightforward process for members who want to access, correct, or request deletion of their data.

No selling of your data

jl35 does not sell member personal information to third parties for any marketing or commercial purpose. Your data is used only for purposes directly related to your jl35 account and the operation of the platform.

Be transparent

This Privacy Policy is written in plain language, not buried in legal jargon designed to obscure what jl35 actually does with your information. What you read here is what happens in practice.

Comply with Philippine law

jl35 is committed to complying with RA 10173 and the rules of the National Privacy Commission. If you believe jl35 has mishandled your data, you have the right to file a complaint with the NPC.

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Section 1What Personal Information jl35 Collects

When you register for, access, or use the jl35 platform, we may collect the following categories of personal information:

Identity and contact information

  • Full legal name as it appears on a government-issued ID
  • Date of birth
  • Registered email address
  • Mobile phone number
  • Residential address in the Philippines

Identity verification documents

  • Copies of government-issued Philippine identification (passport, driver's licence, or national ID)
  • Proof of address documents such as a recent utility bill or bank statement
  • Proof of payment method ownership where required for withdrawal verification

Financial information

  • Deposit and withdrawal transaction records in Philippine Peso (₱)
  • Payment method details sufficient to process transactions—jl35 does not store full card numbers
  • Account balance history

Platform usage information

  • Betting and gaming activity records
  • Login timestamps and session duration
  • Device type, operating system, and browser version
  • IP address and approximate geographic location

jl35 does not intentionally collect sensitive personal information such as health data, political opinions, or religious beliefs. If such information is incidentally submitted—for example, in a support message—it is treated with the highest level of confidentiality and is not used for any platform function.

Section 2How jl35 Collects Your Information

jl35 collects personal information through the following channels:

  • Account registration: Information you provide when creating your jl35 account, including name, email, date of birth, and contact details.
  • KYC verification: Documents you submit during the identity verification process required before withdrawals are enabled on jl35.
  • Transactions: Data generated when you deposit or withdraw PHP funds using GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, or Visa and Mastercard bank cards.
  • Platform activity: Data generated automatically as you use the jl35 platform, including bets placed, games played, and navigation patterns.
  • Support communications: Information you provide when contacting jl35 support via email or any other available channel.
  • Cookies and similar technologies: Data collected via cookies and similar tools as described in Section 7 of this policy.
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Section 3How jl35 Uses Your Personal Information

jl35 uses the personal information we collect for the following purposes:

Purpose Information used Legal basis
Account creation and management Identity and contact information Contract performance
Identity verification (KYC) ID documents, proof of address Legal obligation
Processing deposits and withdrawals in PHP Financial information, payment method details Contract performance
Fraud prevention and security monitoring Transaction records, IP address, device data Legitimate interest / Legal obligation
Responsible gaming monitoring Betting activity, session data Legitimate interest / Legal obligation
Customer support Contact information, support message history Contract performance
Platform improvement Anonymised usage and navigation data Legitimate interest
Regulatory compliance and record-keeping All categories as required by law Legal obligation

jl35 does not use your personal information for automated decision-making that produces significant legal effects on you without human review. If jl35 introduces such processes in the future, this policy will be updated and affected members notified.

Section 4Who jl35 Shares Your Information With

jl35 does not sell your personal data. We share member information only in the following circumstances and only to the extent necessary:

  • Payment processors: Transaction data is shared with the payment service providers required to process your PHP deposit or withdrawal—such as the GCash, Maya, or banking network involved in your transaction. These providers operate under their own privacy policies and data protection standards.
  • Identity verification providers: KYC document processing may involve authorised third-party verification services. These providers are contractually bound to handle your data securely and use it only for the purpose of verifying your jl35 account.
  • Technology and hosting providers: jl35 uses third-party infrastructure providers to operate the platform. These providers process member data only on jl35's instructions and under strict data processing agreements.
  • Regulatory and law enforcement authorities: jl35 may disclose personal information where required to do so by applicable Philippine law, court order, or a lawful request from a government authority. We will only disclose what is legally required.
  • Business successors: In the event of a merger, acquisition, or sale of jl35's business or assets, member data may be transferred to the acquiring entity, which will be required to honour the terms of this Privacy Policy.

No third-party marketing: jl35 does not share your personal information with advertisers, data brokers, or any third party for marketing purposes. Communications about jl35 products and promotions come only from jl35 directly.

Section 5How Long jl35 Keeps Your Information

jl35 retains personal information for as long as your account is active and for a period after account closure as required by applicable legal and regulatory obligations. Specific retention periods applicable to jl35 member data include:

  • Account and identity information: Retained for the duration of your jl35 account and for a minimum of five years after account closure, in line with anti-money-laundering record-keeping requirements.
  • Transaction records: Financial transaction records in PHP are retained for a minimum of five years from the date of the transaction.
  • Support correspondence: Retained for three years from the date of the last communication, unless a longer period is required for dispute resolution.
  • Platform usage logs: Anonymised or aggregated usage data may be retained indefinitely for platform improvement purposes. Data that can identify you directly is deleted or anonymised once it is no longer needed for its original purpose.

When the applicable retention period expires, jl35 securely deletes or anonymises the relevant personal information.

Section 6How jl35 Protects Your Information

jl35 implements technical and organisational measures designed to protect member personal information against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

  • Encryption of data in transit using TLS protocols
  • Restricted internal access to personal data on a need-to-know basis
  • Regular security reviews of platform infrastructure
  • Secure storage of KYC documents with access controls
  • Staff training on data protection obligations and incident response procedures

No internet-based platform can guarantee absolute security. While jl35 takes reasonable precautions, you also have a role to play—keep your login credentials confidential, use a strong and unique password for your jl35 account, and notify jl35 support immediately if you suspect any unauthorised access to your account.

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Section 7Cookies and Tracking Technologies

jl35 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file stored on your device when you visit the jl35 website. Cookies help jl35 remember your session, maintain your login state, and understand how the platform is being used so it can be improved.

The main types of cookies used by jl35 are:

  • Essential cookies: Required for the jl35 platform to function correctly. These include session management and security cookies. They cannot be disabled without preventing normal use of the platform.
  • Functional cookies: Remember your preferences such as language settings and layout choices to provide a more personalised experience on jl35.
  • Analytics cookies: Collect anonymised information about how pages are used—such as which sections of jl35 are visited most frequently—to help improve platform design and content. This data does not personally identify you.

You can manage or disable cookies through your browser settings. Disabling essential cookies will affect your ability to use jl35 normally, including staying logged in. Disabling analytics cookies will not affect your ability to use the platform but will limit jl35's ability to understand how the platform is performing.

Section 8Your Rights as a jl35 Member

Under the Philippine Data Privacy Act of 2012 and applicable regulations, jl35 members have the following rights in relation to their personal data:

Right to access

Request a copy of the personal information jl35 holds about you, including how it is used and who it has been shared with.

Right to correction

Request correction of inaccurate or incomplete personal information held by jl35. Some corrections may require you to provide supporting documentation.

Right to erasure

Request deletion of your personal data where it is no longer needed and no legal obligation requires retention. Note that legal record-keeping requirements may prevent full deletion in some cases.

Right to object

Object to the processing of your personal data for purposes not strictly necessary for your jl35 account or required by law.

Right to data portability

Request a copy of your personal data in a structured, machine-readable format where technically feasible.

Right to complain

Lodge a complaint with the National Privacy Commission if you believe jl35 has mishandled your personal data. Contact jl35 support first so we have the opportunity to resolve the matter directly.

To exercise any of these rights, email jl35 at support@jl35.best with "Data Privacy Request" in the subject line. Include your registered email address and a description of the specific right you wish to exercise. jl35 aims to respond within 15 business days. We may request additional verification before processing your request to confirm your identity.

Section 9Minors

The jl35 platform is intended for adults aged 21 and above only. jl35 does not knowingly collect personal information from individuals under 21 years of age. If we become aware that a minor has created a jl35 account or provided personal information to the platform, we will take immediate steps to close the account and delete the associated data.

If you believe a minor has accessed the jl35 platform using your account or created their own account, please notify jl35 support at support@jl35.best immediately. Account holders are responsible for ensuring that minors do not access their jl35 account.

Section 10Changes to This Privacy Policy

jl35 may update this Privacy Policy from time to time to reflect changes in how we operate, changes to applicable Philippine privacy law, or improvements in how we communicate our data practices. When material changes are made, jl35 will publish the revised policy on this page and update the "Last updated" date shown at the top.

Continued use of the jl35 platform after a revised Privacy Policy has been published constitutes your acceptance of the updated terms. If you disagree with any changes, you should stop using jl35 and contact support to request account closure.

jl35 recommends reviewing this page periodically—particularly if you are a regular member—to stay informed about how your data is being handled.

Section 11Contact jl35 About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jl35 handles your personal data, please get in touch:

  • Email: support@jl35.best — use the subject line "Data Privacy Request" for data-related matters
  • FAQ: The jl35 FAQ page has answers to common questions about accounts and the platform
  • Terms: This policy should be read alongside the jl35 Terms and Conditions

jl35 aims to respond to all privacy-related enquiries within 15 business days. For formal complaints that cannot be resolved directly with jl35, Filipino members may contact the National Privacy Commission of the Philippines.

This Privacy Policy was last updated in January 2025 and supersedes all previous versions.

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